60-Night Sleep Trial:. Your initial purchase of any regularly priced bedding item is covered by our 60-Night Sleep Trial, entitling you to complimentary returns or exchanges. We encourage you to experience and launder your bedding as you normally wou
We uphold stringent quality standards to ensure our products meet the highest expectations. Should you encounter any defects or errors, we are committed to rectifying the situation promptly. Please submit a detailed report, including a photograph, a
To initiate a return, please complete the provided returns form. Should you encounter any challenges during the return process, our customer care team is readily available to assist you at [email protected]. To ensure uninterrupted communication and
Feeling is believing—and we are confident that you’ll love it. Our 60-Night Sleep Trial applies to your first order of ettitude bedding, including sheet sets, duvet covers, fitted sheets, flat sheets, pillowcases, protectors, comforters, and crib she
International orders are eligible for our Sleep Trial. Please note, however, that return shipping costs for international trials are the responsibility of the customer. To initiate your return, kindly complete our Contact Form: https://faq.ettitude.c
Items marked as "final sale" or "archive sale" are eligible for returns or exchanges solely if they have manufacturing defects. For details regarding our returns and exchanges policy, please refer here.
In the event of minor order irregularities, including small stains, absent buttons, or marginally compromised packaging, we encourage you to consider a partial refund as a more sustainable alternative to a full replacement.
We are happy to assist with your exchange. If the item falls within our returns policy, you may proceed with a return for an alternative product. To initiate this, please provide your order number or the sender's email address. Our team is available
You can exchange your order for a larger size if you're upsizing from a smaller one. However, please note that you may need to pay the price difference. Downsizing to a smaller size is currently not available through our returns portal. If you want t
To initiate a return, please review our Return Policy here. If your order qualifies and was not marked as final sale or acquired from a third-party reseller, please do not hesitate to reach out to us at [email protected], and we will be happy to assi
Once you've dropped off your package at the post office, simply snap a picture of the postal receipt and send it our way. We’ll quickly process your return and take care of your exchange, refund, or store credit—whatever works best for you!
Absolutely! We understand that the holiday season can be a busy time, and we want to ensure a stress-free experience for you. Throughout December, we are extending our returns window, giving you more precious moments to spend with your loved ones.
Once your return package is received at our warehouse, our team will immediately begin processing your exchange. Warehouse processing typically requires around two business days, followed by an estimated delivery time frame of three to five business