Returns & Exchanges
What is your return policy?
General Rules. Return Windows & Outcomes. Fees. Exclusions
What if my item is faulty, damaged, or incorrectly delivered?
At ettitude, we uphold the highest quality standards to ensure every product reflects our commitment to excellence. Should you discover any defects, damage, or errors with your order, please know that we are devoted to resolving the matter quickly an
How do I make a return?
Submit the return form. Pack your items and attach the return label. Drop off the package at the nearest courier hub. Once we receive your items, we process refunds or exchanges within 10 - 15 business days of receipt.
What is the 60-Night Sleep Trial?
We want your bedding to feel perfect - so your first purchase of eligible bedding comes with a 60-Night Sleep Trial. Eligibility. What You Can Do. Fees. If your bedding isn't right, no problem - you’re covered. Start your return anytime within 60 nig
I received an ettitude item as a gift, but would like a different one. Can you assist me?
We are delighted to assist you in finding the perfect ettitude product. If the gifted item qualifies under our returns policy, you are welcome to initiate a return in exchange for an alternative item of your choice. To help us locate your order swift