At ettitude, we are dedicated to providing you with a seamless shopping experience, which includes flexible and transparent return options tailored to your needs. 60-Night Sleep Trial. Your initial purchase of any regularly priced bedding item is cov
At ettitude, we uphold the highest quality standards to ensure every product reflects our commitment to excellence. Should you discover any defects, damage, or errors with your order, please know that we are devoted to resolving the matter quickly an
We strive to make your return process as effortless and seamless as possible. To begin, complete our returns form, which guides you through each step. If you experience any difficulties or have questions along the way, our dedicated customer care tea
At ettitude, we believe that true comfort must be experienced firsthand—and we are confident you will love your new bedding. Our exclusive 60-Night Sleep Trial applies to your first purchase of ettitude bedding, including sheet sets, duvet covers, fi
Absolutely. We are pleased to offer the 60-Night Sleep Trial so you can experience the comfort of ettitude bedding with confidence, no matter where you are in the world. Please note that while international returns are accepted under the trial, the c
We know that final sale and archive sale items are special offers, and we want you to feel confident in every purchase. While these items are generally not eligible for returns or exchanges, we stand behind the quality of our products. If you happen
At ettitude, we are committed to delivering impeccable quality, and we sincerely apologise if your order arrives with any minor imperfections such as a small stain, missing button, or slight packaging flaw. We truly value your experience and want to
We are delighted to assist you in finding the perfect ettitude product. If the gifted item qualifies under our returns policy, you are welcome to initiate a return in exchange for an alternative item of your choice. To help us locate your order swift
You can exchange your order for a larger size if you're upsizing from a smaller one. However, please note that you may need to pay the price difference. Downsizing to a smaller size is currently not available through our returns portal. If you want t
We understand how important a smooth and hassle-free return process is, and we’re here to support you every step of the way. First, please kindly review our Return Policy to confirm your order’s eligibility. If your order qualifies for a return, was
To help us expedite your return, please provide a clear photo of your postal receipt once you have dropped off your package at the post office. Upon receiving this confirmation, our team will prioritise processing your return swiftly, ensuring your e
We recognise that the holiday season is a special and often bustling time, and we want your experience to be as effortless and joyful as possible. That’s why throughout December, we extend our returns window—allowing you extra time to enjoy your purc
Once your return package arrives at our warehouse, our team will promptly begin processing your exchange to ensure a seamless and efficient experience. Typically, processing at the warehouse takes approximately two business days, followed by an estim