I received an ettitude item as a gift, but would like a different one. Can you assist me?Updated 20 days ago

We are delighted to assist you in finding the perfect ettitude product. If the gifted item qualifies under our returns policy, you are welcome to initiate a return in exchange for an alternative item of your choice.

To help us locate your order swiftly, please provide either the order number or the sender’s email address when reaching out. Our dedicated customer care team is readily available to guide you through the process and answer any questions you may have—feel free to contact us at [email protected].

Please kindly be aware that items purchased from third-party resellers are handled directly by those sellers for returns and exchanges. If you need any guidance or support along the way, our customer care team is always here to help. 

We look forward to offering you personalised support and ensuring your complete satisfaction.