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What if my item is faulty, damaged, or incorrectly delivered?Updated 4 months ago

We take extreme care in ensuring our goods are of the highest quality. If you experience an issue or error, we want to make it right. Please contact our care team with a photo, a written description of the issue and your order number. We’re more than happy to replace any goods that are deemed to be faulty. To reach out, please initiate your report here: https://faq.ettitude.com.au/en-US/ssp/login


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