My order is within the return window, but your return portal rejected my request. What should I do?Updated 11 days ago

We understand how important a smooth and hassle-free return process is, and we’re here to support you every step of the way. First, please kindly review our Return Policy to confirm your order’s eligibility.

If your order qualifies for a return, was not designated as final sale, and was purchased directly from us (not through a third-party reseller), please don’t hesitate to contact our dedicated customer care team at [email protected].au. We are committed to personally reviewing your case and providing swift assistance to resolve any issues with the return portal.

Your satisfaction is our highest priority, and we look forward to ensuring your return experience is effortless and rewarding.