When will my order arrive?Updated 23 days ago
At ettitude, we understand that timely delivery is essential to your shopping experience. We are committed to processing and shipping your order efficiently while keeping you informed every step of the way. Below, please find detailed information regarding fulfilment and shipping timelines for both domestic and international orders.
Order Fulfilment
- Standard Delivery: Orders are carefully processed and dispatched within 1 to 2 business days.
- Expedited Delivery: Orders placed before noon Eastern Time are processed and dispatched the same business day. Orders received after this cutoff will be handled and shipped by our warehouse the following business day.
Domestic Shipping
- Standard Shipping: Delivery to metropolitan areas generally takes 3 to 5 business days, while non-metropolitan destinations may require 5 to 8 business days.
- Express Delivery: Estimated delivery occurs within 1 to 4 business days.
Expedited Shipping (Express Post)
Orders are dispatched on the next business day, excluding weekends and public holidays, whenever possible. We encourage the use of Standard Shipping when feasible to support our shared commitment to minimising environmental impact.
International Shipping
International deliveries typically take 10 to 20 business days, depending on your location and the performance of local postal and courier services. Please be advised that these timelines are estimates and can be influenced by customs processing, local holidays, and unforeseen logistical challenges.
Customers are responsible for any applicable local taxes and customs duties; we recommend contacting your local customs office for further details.
Important Shipping Information
While we strive to ensure prompt and reliable delivery, exact arrival dates cannot be guaranteed. Should you experience any issues with your shipment, please report discrepancies within 30 days of the delivery date. We will resolve claims submitted between 30 and 90 days through reshipment or store credit.