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ettitude Support

<ul><li dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Orders over $100: enjoy free standard shipping.&#xA0;</li><li dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Orders under $100: standard shipping is $12.&#xA0;</li><li dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Orders with expedited shipping: $25.&#xA0;</li></ul><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> InternationalThe shipping cost for your order varies depending on the destination country and the weight of the package.&#xA0;During the checkout process, after you have entered your shipping address, you will see the available shipping options and their respective costs.For international orders, local taxes and customs duties are the responsibility of the customer. Please contact your local customs office for more information.

International. The shipping cost for your order varies depending on the destination country and the weight of the package. During the checkout process, after you have entered your shipping address, you will see the available shipping options and thei

How much does shipping cost?

Shipping

What if I need to change my order?

I forgot to add my code to the order, can I add it?

What if the item I am looking for is out of stock?

What payment options are available?

How does Afterpay work?

Do you offer gift cards?

My order never arrived. What should I do?

Orders

Where do you ship?

When will my order arrive?

How can I track my order?

What is carbon neutral shipping?

What is your return policy?

What if my item is faulty, damaged, or incorrectly delivered?

How do I make a return?

What is the 60 night Sleep Trial?

Can I return an international order under the 60 Night Sleep Trial?

Returns & Exchanges

What is the Comfort Collective?

How do I earn points?

How do I redeem my points?

How many points do I have?

Why am I missing points?

What happens to my points when I return items?

Can I redeem points If I have a discount code?

What if I placed an order before creating an account?

Are wholesale customers eligible to receive points?

How do I redeem my birthday reward?

How does the refer-a-friend program work?

Do my points expire?

Rewards & Referral

What's the difference between ettitude bamboo bed sheets and other brands?

What's the difference between your Sateen, Sateen+ and Twill products?

Are your products free from toxins and harmful chemicals?

Are your products suitable for people with long-term sickness, skin problems, and infants?

How much does shipping cost?Updated 17 days ago