How can we help?. Our normal business hours are Monday - Friday 8 AM - 5 PM PST / 8 AM - 5 PM AEST. Please contact us and we’ll get back to you within 2 days. For questions regarding your order and/or product inquires, contact: care@ettitude.com.au

<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">How can we help?<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Our normal business hours are Monday - Friday 8 AM - 5 PM PST / 8 AM - 5 PM AEST. Please contact us and we&#x2019;ll get back to you within 2 days.&#xA0; <span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">For questions regarding your order and/or product inquires, contact:&#xA0;<a href="mailto:care@ettitude.com.au" style="text-decoration:none;"><span style="font-size:11pt;font-family:Arial;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">care@ettitude.com.au</a>

Get in touch

ettitude.com.au

ettitude Support International

Contact

What if I need to change my order?

I forgot to add my code on the order, can I add it?

What if the item I am looking for is out of stock?

What payment options are available?

How does Afterpay work?

Do you offer gift cards?

My order never arrived

Orders

Where do you ship?

When will my order arrive?

How much does shipping cost?

How can I track my order?

What is carbon neutral shipping?

Shipping

What is your return policy?

What if my item is faulty, damaged, or incorrectly delivered?

How do I make a return?

What is the 60 night Sleep Trial?

Can I return an international order under the 60 Night Sleep Trial?

Returns & Exchanges

What is the Comfort Collective?

How do I earn points?

How do I redeem my points?

How many points do I have?

Why am I missing points?

What happens to my points when I return items?

Can I redeem points If I have a discount code?

What if I placed an order before creating an account?

Are wholesale customers eligible to receive points?

How do I redeem my birthday reward?

How does the refer-a-friend program work?

Do my points expire?

Rewards & Referral

What's the difference between ettitude bamboo bed sheets and other brands?

What's the difference between your Sateen, Sateen+ and Twill products?

Are your products free from toxins and harmful chemicals?

Are your products suitable for people with long-term sickness, skin problems, and infants?

What dye do you use?

I’ve noticed some color variation. Why?

Do bamboo sheets shrink?

Do your sheets have a thread count?

How do I care for my bamboo bedding?

What is the difference between your Bamboo and Down Alternative Quilt?

Now that I’ve bought ettitude sheets, what can I do with my old sheets?

Are ettitude’s products ethically made?

How is ettitude making an impact?

Products

What does ettitude mean?

Are you hiring?

Where is the company located?

About ettitude

Coupon Codes

20% off Bundles

Promotions Terms & Conditions

What is the Designer Trade Program?

Do you have an affiliate program?

I would like to collaborate on content or a campaign. How can I connect?

Partnerships