How should I package my items?Updated a day ago

In keeping with our dedication to sustainability and reducing environmental impact, we kindly ask that you provide your own packaging for textile collection. We recommend using any sturdy box—such as those from food delivery, grocery, or moving shipments—that is no larger than the typical dimensions of standard check-in luggage. Durable bags or satchels are also acceptable alternatives for securely containing your items.

For your convenience, a general package size of approximately 46cm x 41cm x 42cm serves as a helpful guideline, though exact measurements are not mandatory. Please be aware that for safety and handling reasons, couriers are unable to collect items packaged in garbage bags.

For different box sizes, please place two separate orders. Our streamlined booking process seamlessly integrates these orders with our scheduling system, ensuring a quick and easy experience for you. Learn more about our simplified booking here.

Learn more about our packaging guidelines here.